Terms and conditions

General

Most of Särk products are on-demand products. On Demand production means that when you buy an item on this site, we put it into production to be made just for you.

Prices are mentioned in Euro and include VAT 24%. Shipping costs and payment fees are recognized before confirming the purchase. We reserve for possible wright or print faults. As computer monitors vary, we can not guarantee that your monitor's display of any color will be completely accurate.

Paying method

You may pay by credit card or via Paypal.

Shipping

Your order will be shipped by Posti in Finland and to other EU-countries. Shipping fee will depend on final destination. The total price including shipping will always be shown before confirming the order. Estimated delivery within 3-10 days (after received payment and manufacturing the production) depending on final destination. Most of Särk products are made as on- demand production and delivery may take longer during high season, in this case we will contact you but we always try to ship within two weeks. If you are outside EU please make contact for making an order, info@sarkfactory.com

Open purchase and product exchange

You can return any items purchased within 14 days of the delivery date. Before you return your order, please contact us at info@sarkfactory.com

All products must be returned in original condition, unused with tags still attached. Return shipping fees are paid by the customer. Products on sale or used products are not refunded.

Defectives

You are entitled to return products in the event that they are defective with your order when you received them. If you receive a damaged or defective item, please contact us immediately by writing to us at info@sarkfactory.com

Please note, we cannot refund the shipping fee and customer pays for return shipping fee.